Turn “is this in stock?”
into a sale, not a ticket
Shoppers ask about sizes, delivery, returns and payment right before they buy. AgentPro answers from your catalogue and policies on the storefront and on WhatsApp, and routes order problems to your team with the order number already in hand.
- Trained on your catalogue and policies
- Order issues routed with context
- Storefront · WhatsApp · Email
Direct-to-consumer brands
Fashion, beauty, home and food brands selling through their own storefront.
Marketplace sellers
Sellers who also run a website or WhatsApp number and need one place to answer everyone.
Retail chains
Stores with branches that field questions about stock, hours and services in each location.
A shopper with a question is a shopper about to leave.
Size, delivery date, return window, payment options: the questions that arrive at checkout decide whether the cart converts. AgentPro answers them in seconds from your own product data and policies, in the shopper’s language, at midnight on a sale day as easily as on a Tuesday afternoon.
Today
- Pre-sales questions go unanswered at night
- “Where is my order?” floods the inbox
- Returns policy explained a hundred times
- WhatsApp replies depend on one person
With AgentPro
- Instant answers on size, stock and delivery
- Order follow-ups routed with the order number
- Policy answers quoted from the source
- Shared WhatsApp inbox for the whole team
- ReadyProduct pages (website crawl)Website
- ReadySize guide.pdfPDF
- ReadyShipping zones & rates.xlsxSpreadsheet
- ReadyReturns & exchange policyNote
- ReadyPayment options FAQ.docxDocument
Built for e-commerce & retail, from features that exist today
Everything below ships in the product now. The full list is on the features page.
Catalogue-aware answers
Crawl your product pages so the agent can answer on materials, sizing, care and availability as listed on your site, with a link to the product.
Returns and exchanges, explained once
Upload your policy and the agent quotes the right rule for the case: window, condition, refund method and how to start the return.
Order problems go to people
Delays, damaged items and refunds escalate to your inbox with the order number and the chat so far. No customer repeats their story.
WhatsApp for order updates
Use approved templates and opt-in contact lists to send dispatch, delivery and restock notices, then answer the replies in the same inbox.
Connect your store
Use the REST API and webhooks to pass order events and customer data between AgentPro and your storefront or order system.
Know what shoppers ask
Topic analytics show which products and policies generate questions, so you can fix a product page instead of answering the same thing again.
Live in an afternoon
No developers needed for the website and WhatsApp. The docs cover every step, and the free plan lets you try it before you commit.
Read the getting-started guideCrawl your store
Point the crawler at your product and policy pages. Re-crawl whenever the catalogue changes.
Set the handoff rules
Keep refunds, damages and anything with an order number for your team. The agent handles the rest.
Add the widget to checkout
One script tag on the storefront. Match the colours to your brand in the theme editor.
Open WhatsApp
Connect your WhatsApp Business number, import opted-in contacts and set up message templates.
Where teams start
Three common starting points. Most teams begin with one and add the others once the first agent is answering well.
Pre-sales assistant
Answer fit, material, compatibility and delivery questions while the shopper is still on the page.
- Product details with links
- Delivery estimates by zone
- Payment and EMI options
Post-purchase care
Handle the questions after the order: tracking, returns, exchanges and warranty.
- Policy answers with the exact rule
- Escalation with order context
- Email and WhatsApp in one inbox
Launches and restocks
Tell opted-in customers about drops, restocks and sales on WhatsApp and handle the surge that follows.
- Template-based broadcasts
- Scheduled sends
- Replies answered by the agent
The channels that matter here
Every channel lands in the same inbox. Setup guides for each are in the docs.
Questions e-commerce & retail teams ask
Answer the question before the cart is abandoned
Crawl your store, paste one script tag and see the agent answer your real product questions.