A front desk that answers
at 6 am and at midnight
Timings, which doctor to see, test preparation, report collection, insurance paperwork. AgentPro answers these from your own information and collects appointment requests for your staff to confirm, so the phone line is free for the people who need it.
- Answers only from your approved content
- Appointment requests routed to staff
- WhatsApp · Website · Phone
Clinics and polyclinics
Doctor timings, fees, directions and appointment requests handled without a receptionist on the phone.
Hospitals
Department directory, visiting hours, admission paperwork and insurance desk questions at scale.
Diagnostic labs and pharmacies
Test preparation, home-collection slots, report timelines and medicine availability.
Reception should talk to patients, not repeat the opening hours.
Most calls to a clinic are not clinical. They are about timings, fees, directions, fasting before a test, when a report will be ready. AgentPro takes those from your approved information on WhatsApp and the website, captures appointment requests with the details your staff need, and keeps anything medical or personal for a human.
Today
- Phone lines engaged, patients give up
- Staff repeat timings and fees all day
- Appointment requests scribbled on paper
- Same questions in five WhatsApp chats
With AgentPro
- Instant answers to the non-clinical questions
- Appointment requests with name, doctor, time
- Everything personal routed to staff
- One shared number for the whole clinic
- ReadyDoctor directory & timings.xlsxSpreadsheet
- ReadyServices & price list.pdfPDF
- ReadyTest preparation instructionsNote
- ReadyInsurance & admission process.docxDocument
- ReadyWebsite (locations, visiting hours)Website
Built for healthcare, from features that exist today
Everything below ships in the product now. The full list is on the features page.
Appointment requests, captured properly
The agent collects the patient name, doctor or service and preferred time, then escalates to the front desk inbox for confirmation.
Guardrails for clinical questions
Set the agent to decline diagnosis or medication advice and hand those conversations to staff. It answers only from the content you approve.
Preparation and process answers
Fasting before a test, what to bring for admission, how to claim insurance, when reports are ready: quoted from your documents.
The patient’s language
Replies in the language the patient writes in, which matters when the person messaging is a relative who is not comfortable in English.
Reminders on WhatsApp
Send appointment reminders, report-ready notices and vaccination drives to opted-in patients using approved templates.
Front desk, billing and departments
Assign conversations to the right desk, add internal notes and keep an audit trail of who changed what.
Live in an afternoon
No developers needed for the website and WhatsApp. The docs cover every step, and the free plan lets you try it before you commit.
Read the getting-started guideAdd approved information
Doctor timings, services, prices, preparation instructions and locations. Nothing clinical is needed.
Set the boundaries
Tell the agent what to decline and when to escalate. Medical advice always goes to a person.
Connect WhatsApp and the website
Link the clinic’s WhatsApp Business number and add the widget to your site.
Give the front desk the inbox
Staff confirm appointment requests, answer escalations and see the full history per patient.
Where teams start
Three common starting points. Most teams begin with one and add the others once the first agent is answering well.
Appointment desk
Capture requests around the clock and let staff confirm them in working hours.
- Doctor and slot information
- Request details collected
- Confirmation by staff
Lab and pharmacy support
Answer preparation, home-collection and report-timeline questions; route orders to staff.
- Test instructions quoted from the source
- Home-collection requests routed
- Report-ready notices on WhatsApp
Patient communication
Reminders, health camps and seasonal advisories to patients who opted in.
- Approved templates
- Segmented contact lists
- Replies answered or routed
The channels that matter here
Every channel lands in the same inbox. Setup guides for each are in the docs.
Questions healthcare teams ask
Free the phone line for the patients who need it
Upload your timings and services, connect WhatsApp, and let staff confirm the requests that come in.