A concierge that never
puts a guest on hold
Guests ask about check-in times, rates, parking, the menu, airport transfers and what to do nearby, before, during and after their stay. AgentPro answers from your own information in the guest’s language and passes bookings and special requests to your team.
- Your rates, menus and policies as the source
- Booking requests routed to reservations
- WhatsApp · Website · Email
Hotels and resorts
Rates, availability questions, amenities, transfers and in-stay requests from one guest-facing number.
Restaurants and cafés
Menus, dietary questions, table requests, timings and event bookings without tying up the phone.
Travel agencies and tour operators
Package details, itineraries, visa documents and payment questions for travellers in any time zone.
Guests decide in minutes. Give them the answer in seconds.
A traveller comparing three hotels at midnight books the one that answers. AgentPro replies instantly with your rates, policies and amenities, in the guest’s language, and collects booking and special requests for your reservations desk. During the stay it handles the small questions so your staff can handle the guests in front of them.
Today
- Enquiries answered the next morning
- Front desk repeating directions and timings
- Requests lost between WhatsApp, email and phone
- Travellers abroad waiting on office hours
With AgentPro
- Instant replies in the guest’s language
- Policies and rates quoted from your documents
- Booking requests with dates and preferences
- Everything in one inbox for the team
- ReadyRooms, rates & policies.pdfPDF
- ReadyRestaurant menus.pdfPDF
- ReadyWebsite (amenities, directions)Website
- ReadyPackages & itineraries.docxDocument
- ReadyTransfers, parking, local tipsNote
Built for hospitality & travel, from features that exist today
Everything below ships in the product now. The full list is on the features page.
Rates, policies and amenities
Check-in times, cancellation rules, pet policy, pool hours and breakfast details quoted from your own documents, consistently, every time.
Booking and table requests
The agent collects dates, guests and preferences and escalates to reservations for confirmation. Live inventory lookups can be added through the API.
Every guest’s language
Replies in the language the guest writes in, so international guests get the same service as local ones.
Menus and dietary questions
Upload the menu and the agent answers about ingredients, allergens and options as you have described them.
Pre-arrival and in-stay messages
Send check-in instructions, transfer confirmations and offers to opted-in guests on WhatsApp with approved templates.
Front desk, reservations, F&B
Route conversations to the right team, leave notes for the next shift and keep the full guest history in one place.
Live in an afternoon
No developers needed for the website and WhatsApp. The docs cover every step, and the free plan lets you try it before you commit.
Read the getting-started guideUpload rates, policies and menus
PDFs, the website and a few notes about transfers and the neighbourhood.
Set the tone and handoffs
Warm and concise. Complaints, group bookings and anything about payment go to a person.
Connect website and WhatsApp
Add the widget to the booking page and link the property’s WhatsApp Business number.
Hand the inbox to the desk
Reservations confirms requests, F&B answers table questions, housekeeping gets in-stay requests.
Where teams start
Three common starting points. Most teams begin with one and add the others once the first agent is answering well.
Hotel reservations desk
Pre-booking questions and requests handled around the clock across time zones.
- Rates and policies answered
- Requests captured with dates
- Confirmation by reservations
Restaurant front of house
Menus, allergens, timings and table requests without the phone ringing through service.
- Menu and dietary answers
- Table requests routed
- Event enquiries captured
Travel operator support
Package details, documents, payment schedules and on-trip questions for travellers abroad.
- Itinerary and inclusion answers
- Document checklists
- Urgent requests escalated
The channels that matter here
Every channel lands in the same inbox. Setup guides for each are in the docs.
Questions hospitality & travel teams ask
Answer the midnight enquiry and win the booking
Upload your rates and menus, add the widget to the booking page and connect WhatsApp.